Monthly Archives: July 2010

From the section on the recent survey asking “What problems are caused in your organization due to differences in communication styles?” we received a number of responses that followed a common theme: People’s feelings get hurt or they get offended … … Continue reading →

Misunderstandings, which by their very nature prevent agreement, damage relationships. Many misunderstandings stem from the fact that we listen to people based on OUR point of view. We PUT UP WITH what we perceive as rude, wordy, dull or inflexible … Continue reading →

Common sense tells us that behaving in a polite and considerate way towards others will lead to better relationships. It takes effort to be polite. Rude and demanding customers, co-workers, clients and neighbors can often try our patience. However, regardless … Continue reading →